Refund Policy

We appreciate your business and value your satisfaction. If for any reason you are not completely satisfied with the internet, cable or TV service you have ordered, we invite you to review our refund policy. We offer a full refund for internet, cable and TV packages within the first 30 days of service, excluding installation fees. Simply contact our customer service department to cancel your service and request a refund. We will process your refund within 7-10 business days.


Capitalized or capitalized words have specific meanings to our company’s infrastructure, whether singular or plural.


These terms define the contents of our return policy:
Company (when using the word “Company”, “we”, “us” or “our” on this page) refers only to Cable Net TV and no other person/company. Products refers to the products and services we offer on our website. Orders refer to what you buy from our website. The Service is the website itself that you use to purchase products/services. The site is about cable network television.

Cancellation or Refund Policy:

The client has the right to request a refund on our website only if:

  • The 14-day period did not expire without notice.
  • The 14-day period begins on the day you purchase the service.
  • Customers must notify us through the appropriate communication channel with official documentation stating the facts and figures why they are requesting a refund.
  • Send the required documentation to
  • We will use the same method to refund your money as you paid, no other options will be considered.

Return conditions:

Please see the eligibility criteria below to find out if you want a refund:

  1. The product/service purchased on our website is less than 14 days old. If the term expires, we will not issue a return or refund.
  2. We will not accept any product without the original packaging.
  3. Any individual product/service is not subject to return/refund mechanisms.
  4. If the product is opened/mixed/altered, the item is not eligible for return/refund.

Note: Discounted/promotional items are also non-returnable or non-returnable. If only the law allows, the company will make an exception.

Returning goods:

Goods/services that you have purchased directly or indirectly from our website must be returned within 14 days. The buyer is obliged to bear the costs of returning the goods by authentic postal service to the following address:

Brooklyn,11229 NY United States

We are not responsible for any delivery issues or items lost in our warehouse. If you don’t want to get into trouble, use a real mail service.

Contact us:

If you have any questions about our refund policy, please contact us by emailing